Sony Apologizes for the PS5 Pre-Order Issues
On September 17, pre-orders for the new Sony PS5 console were opened, but buying a new product became very problematic.
Due to poor organization, limited stocks, and high demand on the biggest game console, there was real chaos at pre-orders. Retailers unexpectedly opened pre-orders immediately after the presentation. Even though Sony promised to notify customers in advance, resellers began to resell pre-orders for $2,000 instead of $499. Large stores, including Amazon, changed delivery times for already placed pre-orders. Of course, it caused a wave of anger, and Sony could not leave this without a reaction.
Sony has issued an official apology to potential buyers for the poor organization with the start of the PlayStation 5 pre-orders. The company has promised to increase the number of next-generation consoles available from retailers in the coming days.
Let’s be honest: PS5 preorders could have been a lot smoother. We truly apologize for that.
— PlayStation (@PlayStation) September 19, 2020
Over the next few days, we will release more PS5 consoles for preorder – retailers will share more details.
And more PS5s will be available through the end of the year. pic.twitter.com/h1TaGsGBun
Also, On September 17, Nvidia faced with the same situation. The GeForce RTX 3080 Ampere graphics card's selling began and ended on the same day, causing anger among buyers. Sales ended due to the lack of graphic cards as NVIDIA fell short of demand for the RTX 3080 at launch.
At most US online retailers such as Amazon, Newegg, Best Buy, and Nvidia's website, all RTX 3080s sold out within hours of launch.
There were many offers with RTX 3080 on eBay, but users had to pay a considerable amount of money for the graphic cards. At a recommended price of $699, the site asked customers to pay from $1,000 to $2,500 for them.