Tesla experienced a network outage on Wednesday morning. Hundreds of car owners couldn't get into their cars, check how much the battery had charged, and access other services.
The reports on DownDector.com showed that Tesla owners claimed they could not use their mobile apps or get through Tesla's customer service lines.
Many clients faced problems: one Tesla owner even accidentally locked his keys inside his car and could not access the remote app to open the door. Solar panel owners Tesla and Powerwall were unable to control their systems. The company's website also gave an error when navigating to any sections from the home page.
It isn't the first time Tesla has experienced a system-wide glitch, but this time it appeared to be one of the company's biggest failures. The error was fixed after a few hours, but the cause of the failure remained unknown.
The problem was recorded on Wednesday around the world. Due to this Tesla's network outage, the value of the company's shares fell by 10% to $383.
But Tesla's shares were already falling on Wednesday after the company's Battery Day presentation, where CEO Elon Musk unveiled a plan to produce a budget $25,000 Tesla over the next three years.